Delivery Information
Special Instructions
Please let us know when you order if you have any special instructions concerning your delivery and provide a suitable alternative address if necessary. We cannot be held responsible for the loss of parcels due to an incorrect address or absence. Please see our terms and conditions.
Damaged Goods
Please contact us straight away if your order arrives damaged and email photographs of the package and damaged goods. Please see our terms and conditions.
International Orders
Shipping Costs will be based on delivery address. Please enter your postcode at checkout to determine cost.
FRANCE & GERMANY – Owing to increased costs (associated with recent laws concerning packaging and paper goods), we regret that we are currently not shipping to France & Germany. If you would like to place an order over £150.00, please contact us.
Delivery Prices
UK & Northern Ireland Delivery Prices
Standard UK Delivery (arrives in 3-5 working days)
£15.00 flat rate.
Chanel Islands & Republic of Ireland
£20.00 flat rate.
Europe (Greece, Finland, Italy, Norway, Netherlands, Spain, Sweden)
£30.00 flat rate.
United States (mainland)
£40.00 flat rate.
Canada & Australia
£50.00 flat rate.
Republic of Ireland, Channel Islands, Europe, International Orders (including USA, Canada & Australia) Delivery Prices
Postage cost is based on the approximate weight and size of your order. Please enter valid postal address at checkout for this to be calculated based on your basket.
Prices for orders outside the UK exclude VAT, Customs Duty or Excise Duty that may be incurred. Items are shipped from the UK and are sold on an unpaid Delivery Duty basis so please check with your locality to determine additional associated costs.
Payment will be in Pounds Sterling so please check currency conversion fees with your bank, PayPal or card provider, depending on your method of payment.
Delivery Times
UK
Standard UK Delivery (Costing £15.00)
We dispatch orders in 1 to 2 working days using second class mail (excludes made to order items). Please allow up to 3 to 5 working days after ordering (from cleared payment) for arrival of all UK orders.
We use Royal Mail for smaller parcels (“Signed For”, or tracked, at our discretion, for items of higher value) and courier services for larger parcels (such as framed items or larger mounted paintings).
Republic of Ireland & Europe Delivery
Please allow up to 7 working days for delivery. Please contact me for costing and times for more urgent orders.
We offer shipping to limited European countries. We regret that we are currently not shipping to France or Germany (except by arrangement for orders over £150.00).
Australia, New Zealand. Canada & United States Delivery
For international orders, delivery may take up to 10 -14 working days. We cannot be held responsible for delays due to customs checks. Please be prepared to pay additional fees for tax and duty on your imported goods.
We use Royal Mail for smaller parcels (“Signed For” at our discretion for items of higher value) and courier services for larger parcels (such as framed items or larger mounted paintings).
Collect at Sundridge Gallery
Please contact me to make an appointment to collect your order. Orders must be collected within 14 days.
Please allow 1 full working day to process your order.
Collect from Sundridge Gallery, Sevenoaks, UK:
Christmas Posting Deadlines – UK
Last guaranteed postal date for standard delivery is 18th December.
1st Class Delivery final orders by 21st December.
Special Delivery/ Next Day 23rd December